Why Choose Us
There are many reasons to choose Metropolitan Maintenance as your complete janitorial service provider:
- Metropolitan Maintenance is a local, family-owned and operated janitorial service provider that has been in business since 1980. Clients can rest assured that they have a local, centralized janitorial service provider that is always there to serve their needs
- Metropolitan Maintenance is the recipient of the Consumer Choice Awards, London's Best Cleaning Service Awards, the CAFE Southwestern Ontario Family Enterprise of the Year Award, the London Quality Award and the Better Business Bureau Business Integrity Award. These prestigious awards reflect the hard-work, dedication and loyalty of our fantastic staff.
- Metropolitan Maintenance uses Green Certified cleaning products.
- We establish a partnership with clients by customizing our service to meet individual needs and budget requirements - no ‘cookie-cutter’ solutions as some janitorial service providers do.
- No members of the Metropolitan Maintenance team have voice mail - the reason? We believe in open communication and being responsive. Every member of our management team is familiar with all of our sites and customers. Customers truly appreciate our personal touch and our responsiveness is second to none.
- In a recent client satisfaction survey, 98% of clients would refer our services to others.
- Metropolitan Maintenance maintains a customer retention rate of over 98%.
- Metropolitan Maintenance is ISO 9001 Registered - another example of our commitment to quality and service excellence.
- Our greatest asset is our employees. At Metropolitan Maintenance, there is an ‘open door’ policy. This not only applies to our clients but also our people. It is this family atmosphere that attracts and retains loyal, dedicated, and hard-working staff.
- Consistent, premium quality cleaning that is second to none. Don’t just take our word for it - talk to our clients and see what they have to say about Metropolitan Maintenance!
- Metropolitan Maintenance is a member in good standing with the Building Service Contractors Association International (BSCAI), the London Chamber of Commerce, the Better Business Bureau (BBB), the Canadian Association of Family Enterprise (CAFE) and The Worldwide Cleaning Industry Association (ISSA).