Owned and operated by the Malerba Family since 1980, Metropolitan Maintenance provides janitorial services to airports, professional office complexes, government buildings, medical facilities, industrial plants, financial institutions, educational facilities, recreation centres, museums, retail centres, construction cleanups, and much more. Metropolitan Maintenance has celebrated over three decades of service excellence and looks forward to providing premium janitorial service to London and area businesses for many, many years to come.
Your organization should select Metropolitan Maintenance as its janitorial service provider because we will establish a partnership with you by customizing our service to meet your needs and budget requirements. We do not provide 'cookie-cutter' solutions as some janitorial service providers do. We will sit down with you and create a personalized schedule of service. Despite the tremendous growth that we have experienced over the past few years, our management team is hands-on, which ensures that our quality is always second to none. For example, it would not be unlikely to see Mike change from his suit into a pair of jeans to provide extra help at a job site. It is this team culture that makes Metropolitan Maintenance employees proud of their company and it reflects in the work that they perform.
Metropolitan Maintenance is ISO 9001 Registered. This distinction guarantees our quality and provides us with a competitive advantage. ISO certification is not easy to achieve and not many janitorial service companies have it. In addition, the average ISO certification process can last anywhere from one to two years, but we are proud to say that our certification process lasted only 7 weeks. This is a reflection of the quality control standards that were already in place and the commitment and dedication of our management and staff in striving for excellence.
Using on-the-job inspections and an efficient system of reporting and evaluation, our supervisory staff can eliminate existing problems (if any), negate potential problems, and provide you with the quality results you deserve.
If you have a question or concern, please call our office. When you call, you will speak to a member of our team, not a voice recording. No members of the Metropolitan Maintenance team have voice mail. The reason? We believe in open communication and being responsive. In the rare instance of a client concern, we respond with a solution within minutes - not hours, days or even longer like some of our competitors. We take each partnership with our clients very seriously and it is our job to make your job easier.
Metropolitan Maintenance provides clients with a wide range of services custom tailored to meet your particular needs and budget requirements. We are your single source for various maintenance needs, including:
- Designing a Personalized Schedule of Janitorial Service
- Complete Floor Care
- Tile & Grout Deep Cleaning & Restoration
- Construction and Renovation Clean-ups
- Window Cleaning
- Carpet Cleaning
- Marble Restoration
All Metropolitan Maintenance management and cleaning staff participate in and benefit from informal workshops, training videos, attending seminars and on-the-job training. All of our employees are uniformed, insured, bonded, display photo I.D. cards, and are WHMIS (Workplace Hazardous Materials Information System) trained. Each employee is provided with our Employee Guidelines and Health & Safety Handbook. Our turnover is drastically lower than the industry average because we treat each and every one of our people fairly and with respect. Moreover, some members of the Metropolitan Maintenance team have been here since the beginning, while others have been with us for 15, 20 and 25 years - a true indication of their loyalty and dedication.
Each of our locations is supplied with state-of-the-art equipment that is kept on-site. All of our equipment is owned and we take care of the maintenance of the equipment. In addition, we always have extra inventory on-hand at our warehouse.
To request a free, no obligation quotation, please send us an e-mail with your name, company name and telephone number to email@example.com or call us directly at (519) 679-8810.
Here is a copy of our multi-year accessibility plan.